Frequently Asked Questions

ISO Maintenance is a digital maintenance record keeping and reporting platform designed to help workshops and maintenance teams comply with ISO 9001:2015 and ISO 45001:2018 standards. It replaces paper-based service records with a mobile-friendly system featuring voice-to-text notes, photo capture, and automatic PDF report generation.

No. ISO Maintenance is useful for any workshop that wants better maintenance records, whether or not you have ISO certification. However, if you are certified or pursuing certification, our system is specifically designed to meet the documentation requirements of ISO 9001 and ISO 45001 auditors.

Voice-to-text uses your device's built-in speech recognition (available on all modern smartphones and tablets). Tap the microphone button in the service log form, speak naturally, and your words are transcribed into the notes field. No special hardware or apps required.

Absolutely. That's exactly why we built voice-to-text dictation and large tap targets. Mechanics can complete an entire service log by scanning a QR code and speaking — minimal touch interaction required.

ISO Maintenance works on any device with a modern web browser — iPhones, Android phones, iPads, tablets, laptops, and desktop computers. No app download required. It's fully responsive and optimised for mobile use on the workshop floor.

Once a service record is submitted, it cannot be edited or deleted. If a correction is needed, a new record is created that references the original. This ensures a complete audit trail with full traceability — exactly what ISO auditors require.

Yes. You can export all your maintenance data as CSV files at any time. Your data is always yours — no lock-in, no proprietary formats. Individual service reports are also available as PDF downloads.

Yes. ISO Maintenance is hosted in Australia with encrypted connections (HTTPS/TLS). Data is backed up regularly and access is controlled through secure authentication. We take data security seriously because maintenance records are critical business documents.

Sign up and get full access to all features for 14 days. No credit card required. At the end of the trial, choose a plan that suits your workshop size. Your data from the trial carries over — nothing is lost.

Yes. There are no lock-in contracts. You can cancel your subscription at any time and continue to access your data. We believe in earning your business every month, not trapping you in a contract.